REST Services Code Definitions

HTTP Status Codes

Code	Meaning	Description	Action
200	OK	Request processed	Check the `Result` field for success
400	Bad Request	Invalid parameters	Review the request body and required fields
401	Unauthorized	Authentication failed	Verify credentials and encoding
404	Not Found	Resource missing	Check IDs, barcodes, permissions
500	Server Error	Server failure	Check web application logs for issues

Interchange Type Reference

ID	Type	Creates	Updates	On Key Match
1	Add	Yes	No	Error
2	Modify	No	Yes	Update
3	Add/Modify	Yes	Yes	Update
4	Request	Requests	N/A	N/A

Transfer Reason Codes

Code	Constant	Description
0	Success	Transfer completed
1	FailedLocationCannotContainItem	Container rule violation
2	FailedLocationBarcodeNotFound	Location barcode invalid
3	FailedItemBarcodeNotFound	Item barcode invalid
4	FailedItemNotMoveable	Non-moveable item
5	FailedUnknownReason	General failure (often security)
6	MandatoryFieldMissing	Required field empty

Request Status & Type Codes

Request Types

Value	Type
1	Delivery
2	Pickup
4	Renew

Request Statuses

Value	Status
1	Approved
2	Fulfilled
3	Rejected
5	Deleted

If your application is integrated with Iron Mountain or O'Neil, other statuses may be available.

Request Search Report Values

Value	Meaning
1	Approved requests (picklist)
2	Fulfilled requests (pickup report)

Common Error Responses

Authentication Failure (401)

HTTP/1.1 401 Unauthorized

Missing Content-Type Header

{
  "Message": "The request entity's media type 'text/plain' is not supported for this resource.",
  "ExceptionType": "System.Net.Http.UnsupportedMediaTypeException"
}

General Server Error (500)

{
  "Message": "An error has occurred.",
  "ExceptionMessage": "Object reference not set to an instance of an object.",
  "ExceptionType": "System.NullReferenceException"
}

Check the application logs on the server for details.