November 2024 Release

The November 2024 release of Gimmal Discover is a maintenance release that includes the following updates:

Issue Number

Description

97255

Select New Case Wrap-up Start Date Popup

Change the status to Extended always shows
Checking will update the Report Owner status to Extended - No matter what the new Start Date is
Not checking will leave the status unchanged.

Report All Owner Reports - Export

Two new columns in Pending Owner Report - Export (Wrap-up date and status for the data owner)

95662

Fixed an issue where messages exported to PST are appearing as drafts when using either the ‘Copy to PST' or 'Move to PST’ action