Supporting FQDN from Browser on Localhost

If you attempt to access Records Management using a Fully Qualified Domain Name from the local machine where Records Management is installed, IIS prevents you from being able to access the site with an HTTP 401.1 status code. This is because Windows performs a loopback check in this scenario to prevent reflection attacks on your computer, which causes Authentication to fail.

Note You only receive this error message if you try to browse the Web site directly on the server. If you browse the Web site from a client computer, the Web site works as expected.

Please contact support@gimmal.com if you receive this error and include the version of your operating system, IIS and Gimmal Records.