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Documentum Connector System Requirements

Before you install the Records Management Documentum Connector, verify that your system meets or exceeds the following requirements.

  • You are using the Gimmal Cloud, or you are using version 4.6.2 of the core Records Management software

  • Documentum version 16.4 is installed and configured

  • A TomCat web application server (v7.x or higher) to host the Documentum Services (REST Services) is installed and configured.  Other application servers will likely work, however, Gimmal has only tested and only fully support TomCat.

Documentum Connector Server


Memory (MB)







  • Windows Server 2012 or later (x64)

  • Windows Server 2012 R2 or later (x64)

  • .NET Framework 4.5** (x64)

  • .NET Framework 3.5**

  • 100 MB Disk Space for software

As a security best practice when using the .NET Framework, Gimmal recommends that you enable Transport Layer Security (TLS) 1.2, which provides communications security for client/server applications.

To enable TLS 1.2, you must add the following Windows registry settings to the Records Management Core server(s) and the servers of any Records Management connectors you are using (if applicable), and then reboot your system.

  • HKLM:\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 "SchUseStrongCrypto"= dword:00000001

  • HKLM:\SOFTWARE\Microsoft\.NETFramework\v4.0.30319 "SystemDefaultTlsVersions"= dword:00000001

  • HKLM:\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319 "SchUseStrongCrypto"= dword:00000001

  • HKLM:\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319 "SystemDefaultTlsVersions"= dword:00000001

Note that some operating systems require additional steps to enable TLS 1.2. For more information, see Microsoft's TLS documentation To verify that your operating system supports TLS 1.2, read the Support for TLS 1.2 section of Microsoft's documentation.

Database Server

  • SQL Server 2016 or greater

  • 100 MB for Documentum Database

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