To ensure a clean uninstall of the SharePoint Connector, perform the following steps depending on the version of SharePoint Server.

SharePoint 2010

  1. Open Central Administration.

  2. Navigate to Central Administration > System Settings > Manage Farm Solutions.

  3. Click recordsmanager.sharepoint.wsp.

  4. Select Retract Solution and click OK.

  5. Click recordsmanager.sharepoint.wsp.

  6. Select Remove Solution and click OK.

  7. Open Services MMC.

  8. Right-click SharePoint Timer Service and choose Restart.

  9. Right-click App Fabric Caching Service and choose Restart.

  10. Open a command prompt.

  11. Execute command IIS Reset.

  12. Open directory %windir%\assembly.

  13. Delete any assemblies beginning with RecordLion.RecordsManager…"

  14. Open directory %windir%\Microsoft.NET\assembly.

  15. Delete any assemblies beginning with RecordLion.RecordsManager…”

SharePoint 2013 and above

  1. Open SharePoint Management Shell.

  2. Import the Gimmal SharePoint Connector PowerShell Module (see PowerShell Section).

  3. Execute Remove-RecordsManagerServices to delete and unregister any Gimmal SharePoint Connector Service Applications.

  4. Open Central Administration.

  5. Navigate to Central Administration > System Settings > Manage Farm Features.

  6. Deactivate the Gimmal SharePoint Connector feature.

  7. Navigate to Central Administration > System Settings > Manage Farm Solutions.

  8. Click recordsmanager.sharepoint.wsp.

  9. Select Retract Solution and click OK.

  10. Click recordsmanager.sharepoint.wsp.

  11. Select Remove Solution and click OK.  

For steps 12-21, please execute these steps on all SharePoint servers.

    12. Open Services MMC 

    13. Right-click SharePoint Timer Service and choose Restart.

    14. Right-click App Fabric Caching Service and choose Restart

    15. Open a command prompt.

    16. Execute command IIS Reset\

    17. Open directory %windir%\assembly

    18. Delete any assemblies beginning with RecordLion.RecordsManager…”

    19. If the delete option was unavailable in step 18, remove the assemblies from the GAC by doing the following

        a. Open a RUN command window and enter "C:\Windows\Assembly\GAC_MSIL"

        b. Delete any assemblies here beginning with RecordLion.RecordsManager…”.

    20. Open directory %windir%\Microsoft.NET\assembly

    21. Delete any assemblies beginning with RecordLion.RecordsManager…”.