February 2025: Sprint 143.1

100328

Core

Record filter (permission group) in inbox causes slowness

97976

Core

Case files fail to leave the Inbox when a Record Manager selects the 'Approve & Submit' menu.

Workarounds: As a Global Record Manager or a Record Manager: Users can use any method below to approve case files. 

1. Check the box next to a case file

   1. Click 'Approve'

   2. Click 'Confirm' in 'Confirm Approval' Dialog

   3. Click 'Submit Approvals'.

2. Check box for the page

   1. Click 'Approve'

   2. Click 'Submit Approvals'. 

3. Click 'Select Entire Inbox'

   1. Click 'Approve'

   2. Click 'Submit Approvals'.