To uninstall Physical Records Management, perform the following steps:

  1. On the server that hosts Physical Records Management, navigate to the Windows Control Panel and select Uninstall a Program from the Programs section.


  2. On the “Uninstall or change a program screen”, locate Gimmal Physical Records Management and double-click it. (You can also select Gimmal Physical Records Management and then click the Uninstall option above the program list.) A dialog displays, asking you to confirm the uninstallation.

  3. Click Yes to confirm the uninstallation. The User Account Control dialog displays, asking you to confirm the uninstallation.

  4. Click Yes to begin the uninstallation process. When the uninstallation has completed, the Gimmal Physical Records Management program will be removed from the Programs list.

  5. Verify that the Gimmal Physical Records Management Service no longer displays in the Windows Services list.


After uninstalling, the database will remain intact on the database server. You may keep this database in case you will be reinstalling Physical Records Management, or you can delete the database manually if it is no longer needed.