When you install Physical Records Management, a Windows Service is added during the installation process. A description of the Service follows. You must start this Service prior to using the Physical Records Management extension.

Service Type


Gimmal Physical Records Management Service

Performs system actions for physical records and information located in Physical Records Management.

Starting and Stopping the Service

The Physical Records Management Service can be started and stopped from the Windows Services Control Panel. To do so, perform the following steps:

  1. Run Services.msc.

  2. Right-click Gimmal Physical Records Management Service.

  3. Click Start or Stop.