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Removing the On-Premise Box Connector

To uninstall the Box Connector, perform the following steps:

  1. On the server that hosts the Box Connector, navigate to the Windows Control Panel and select Uninstall a Program from the Programs section.

  2. On the “Uninstall or change a program screen”, locate the Gimmal Box Connector and double-click it. A dialog displays, asking you to confirm the uninstallation.

  3. Click Yes to confirm the uninstallation. The User Account Control dialog displays, asking you to confirm the uninstallation.

  4. Click Yes to begin the uninstallation process. When the uninstallation has completed, the Records Management Box Connector program will be removed from the Programs list

  5. Repeat to uninstall the Gimmal Box Connector Web.

  6. Verify that the Gimmal Box Service is no longer displayed in the Windows Services list.

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