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Box Connector Planning and Requirements


In order for the Box Connector to work properly, you will need the following:

  • Box Business or higher
  • Box Custom Subdomain
  • Web browser compatible with the core Records Management platform

Box Governance

If your organization is using Box Governance, send a request to Box support to add the "GCM" and "Manage Legal Hold Policies" scopes to both your user and server applications. These are authorizations.

When using Box Governance, a Legal Hold is created called "Gimmal Hold" to manage record declaration. The connector creates the Hold upon the initial record declaration.

System Requirements for on-premise installations

Before you install the Records Management Box Connector on-premise, verify that your system meets or exceeds the following requirements.

Box Connector Server


Memory (MB)







  • Windows Server 2012 or later (x64)

  • Windows Server 2012 R2 or later (x64)

  • Windows Server 2016.NET Framework 4.7.2

  • 200 MB Disk Space for Software

Database Server

  • SQL Server 2016 or greater

  • 100 MB for Box Connector Database

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