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Workflow Action Steps

Workflows contain one or more sequences and sequences contain steps. An action step does something meaningful, typically within the context of that sequence.

For example, you may want to use a "Delete File" action to purge an old file found on your server. The "Delete File" action is only available to sequences with a "File" context.

Some actions are common and available to all sequences, however most are specific to a context.

Leading from each action step to the next steps are two paths:

  • "On Success" (below) - Leads to the next step if the action was successful

  • "On Error" (right) - Leads to the next step if the action failed or was not successful


Add / Edit Action Steps

To add an action step, right-click on any step (except the start) and choose Add Step > Action. A selection window shows you the list of action steps available for this context. The selection will vary from context to context.

To edit an existing action step, first click on the step. This will show the step preview in the right panel. From the right panel double click on the parameter list.

When you add or edit an action step you will see the "Edit Action Step" window. This window allows you to configure the behavior of this step in your workflow.

Actions (like decisions) can contain parameters to allow you to customize their behavior. Parameters vary widely by the action. Some parameters require a value before you can add the action to the workflow. Some parameters allow tokens to be used to dynamically construct values to be used by the action. To configure a parameter, double-click on the entry in the list.

Parameters often have multiple values. To edit the values, double-click on the entry in the list.


Removing Steps

To remove a step from your sequence, right-click on the step and select Remove from the menu. Depending on what steps you have configured to follow this step, you may be asked which "path" you wish to preserve.


Moving Steps

You may want to change the order of the steps in your sequence. To do this, select the lower step, right click, and select Move Up from the menu.


Action Steps By Context

The list of available action steps will vary by the context of the sequence that will contain the step. The following is a breakdown of these steps by context:

 Common actions available to all Contexts:

  • Set Values - Adds values to a workflow list for later processing or report generation

  • Group Values - Combines values in a workflow list using aggregate functions such as Sum, Max, Min ...

 Root Context:

  • (Common actions listed above)

  • Save List - Stores the contents of a workflow list as a report on the website

  • Set Property - Adds values to the workflow's property list for later processing

 Top Level Context:

  • (Common actions listed above)

  • Set Property - Adds values to the workflow's property list for later processing

 Person Context

  • (Common actions listed above)

  • Set Property - Adds values to the workflow's property list for later processing

 Server Context

  • (Common actions listed above)

  • Set Property - Adds values to the workflow's property list for later processing

 Mailbox Context

  • (Common actions listed above)

  • Create Email Folder - Creates a new folder or folder path within the mailbox

  • Create PST Store - Creates a new PST file

 Online Archive Context

  • (Common actions listed above)

  • Create Email Folder - Creates a new folder or folder path within the archive

  • Create PST Store - Creates a new PST file

 PST File Context

  • (Common actions listed above)

  • Create Email Folder - Creates a new folder or folder path within the PST file

  • Create PST Store - Creates a new PST file

  • Delete PST - Attempts to delete the PST file (it may still be in use)

 Email Folder Context

  • (Common actions listed above)

 Email Message Context

  • (Common actions listed above)

  • Delete Message - Deletes this email message

  • Copy Message to Another Folder - Copies this email message to another folder in the same email store

  • Move Message to Another Folder - Moves this email message to another folder in the same email store

  • Copy Message to Mailbox - Copies this email message to a folder in the specified mailbox

  • Move Message to Mailbox - Moves this email message to a folder in the specified mailbox

Note: When copying or moving a message from one mailbox to another, the source mailbox must have Exchange permissions to access the destination mailbox. To verify this, we recommend opening the source mailbox in Outlook and then attempting to copy a test message to the destination.

  • Copy Message to Archive - Copies this email message to a folder in the specified online archive

  • Move Message to Archive - Moves this email message to a folder in the specified online archive

  • Post Message to store - Adds a message to the mailbox

  • Change Messages Read Status

  • Add Message Category - adds an Outlook category to the message

  • Remove All Message Categories

  • Copy Message to PST - Copies this email message to a folder in the specified PST file

  • Move Message to PST - Moves this email message to a folder in the specified PST file

  • Set Message Retention Policy Tag

  • Set Message Archive Tag

 Email Attachment Context

  • (Common actions listed above)

  • Delete Attachment - Deletes this email attachment

  • Export Attachment - Saves a copy of this email attachment to the file system (optionally deletes it)

  • Zip Attachment - compress attachment to a Zip archive

 Managed Path Context

  • (Common actions listed above)

  • Create New Folder Path - Creates a new folder path

  • Robust Path Copy (invokes the Microsoft Robocopy utility)

 Folder Context

  • (Common actions listed above)

  • Create New Folder Path - Creates a new folder path

  • Copy Folder - Copies this folder to another folder path

  • Move Folder - Moves this folder to another folder path

  • Rename Folder - Renames this folder

  • Delete Folder - Deletes this folder

  • Compress Folder - Compresses the contents of this folder

  • Synchronize Folders - Synchronize the contents of this folder with another folder path

  • Robust Folder Copy (invokes the Microsoft Robocopy utility)

 File Context

  • (Common actions listed above)

  • Copy File - Copies this file to another folder path

  • Move File - Moves this file to another folder path

  • Delete File - Deletes this file

  • Robust File Copy (invokes the Microsoft Robocopy utility)

  • Compress File - Compresses this file

  • Copy File to SharePoint (valid for SharePoint online)

  • Move File to SharePoint (valid for SharePoint online)

  • Set Purview Sensitivity Label

  • Remove Purview Sensitivity Label

 Managed SharePoint Site Context

  • (Common actions listed above)

 SharePoint List Context

  • (Common actions listed above)

  • Create New SharePoint Folder Path - Creates a new folder path with the SP list

 SharePoint Item Context

  • (Common actions listed above)

  • Create New SharePoint Folder Path - Creates a new folder path with the SP list

  • Rename SharePoint Folder - Rename this SharePoint folder

  • Delete SharePoint Folder - Deletes this SharePoint folder

 SharePoint File Context

  • (Common actions listed above)

  • Copy SharePoint File - Copy this SharePoint file to another destination

  • Move SharePoint File - Move this SharePoint file to another destination

  • Delete SharePoint File - Deletes this SharePoint file

  • Export SharePoint File - Exports this SharePoint file to a file system folder

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